Trey and David were extremely polite, knowledgeable and thorough. I have been a customer of Quality Water almost since its founding. I highly recommend them.
Buying a softener is only half the equation — proper water softener installation is what determines how well it performs. Our certified technicians handle water softener installations throughout Virginia, sizing, placing, and setting up every system correctly the first time.
The Installation Problem
A water softener is only as good as its installation. An undersized unit, a poorly sealed bypass valve, or incorrect placement relative to your water heater and main line can quietly undercut performance for years — leaving you with hard water symptoms even after you’ve paid for a “fix.” Many homeowners don’t realize their softener is underperforming until scale reappears or their water bill creeps up again.
Installation also involves decisions most homeowners aren’t equipped to make alone: correct sizing based on household size and water usage, drain line placement for the regeneration cycle, bypass valve setup for maintenance access, and integration with existing plumbing, well systems, or water heaters. Get any one of these wrong and you risk leaks, reduced water pressure, or a system that regenerates too often — or not often enough.
There’s also the matter of code compliance and warranty protection. Many manufacturer warranties require professional installation to remain valid, and local plumbing codes may dictate specific drain and backflow requirements. In Virginia, a licensed, experienced installation isn’t just about convenience — it protects your investment and your home.
I want my water to be clean!
Our Installation Solution
What Customers Are Saying
Matt came on time and knew just what to do. He cleared our iron particle cyclone easily and it now works great again. Matt was clean and left no trash or mess behind after changing the piston he found partially clogged on our iron tank. Matt is a nice guy and very knowledgeable. I wholeheartedly recommend Matthew Acors and the company he works for (Quality Water Inc.)
Matthew did a great job installing our water softener
Matt was excellent. He fixed the issue, showed me ways to care of the device I had never been shown before. Additionally, he was polite and professional. He’s a keeper.
Trey was great with communication, knowledgeable, and the system he recommended for my house to help with my iron issue seems to have finally helped fix my problem!
Trey was super friendly, very knowledgeable, and quickly resolved my issues and completed my services. Loved the convenient debit card payment option on his cellphone before he even left the house.
Trey from Quality Water was a gift from Heaven today. I had struggled with the backwash on my water filtering system. Trey was so calm and understanding and resolved the issue with my system. I will be excited to recommend his company to all that will listen. THANK YOU SO MUCH. Marge W.
Zach arrived early and was extremely efficient in identifying and mitigating the issue.
Zach was very professional. I highly recommend him and his company prices are very reasonable.
Excellent workmanship, came on time, very knowledgeable and completed job without any issues. I would highly recommend them for water softener systems.
Your company never lets me down
The water system was explained to me and disclosed what features were working and not and we came up with a plan for repairs. Tech was professional and knowledgeable.
Thorough, helpful, and provided thoughtful recommendations. Great customer service.
I’m a new customer. I appreciated the technicians taking the time to explain the system to me.
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Already have a softener picked out, or need a recommendation too? Schedule your professional installation and get it done right the first time.