Trey and David were extremely polite, knowledgeable and thorough. I have been a customer of Quality Water almost since its founding. I highly recommend them.

Before you invest in a solution, get the facts. Virginia based Quality Water’s hard water testing kits show you exactly how hard your water is — so any treatment decision you make is based on real numbers, not guesswork.
Most Virginia homeowners suspect they have hard water long before they know how hard it actually is. Water hardness is measured in grains per gallon (GPG) or parts per million (PPM), and the difference between “slightly hard” and “very hard” water can significantly change what kind of treatment — if any — actually makes sense for your home. Guessing, or relying on a neighbor’s setup, often leads to an undersized system that underperforms or an oversized one that costs more than necessary.
Hardness levels can also vary meaningfully by neighborhood, well depth, and even season, which means the only way to know your actual number is to test your specific water. A simple test typically reveals not just hardness, but often gives insight into related factors like pH and total dissolved solids — all useful information for deciding between a water softener, a filtration system, or a combination of both.
Testing is also the fastest way to confirm whether a current treatment system — yours or a previous owner’s — is actually working. A softener that was correctly sized five years ago may be falling behind if household water usage has increased, and a quick test is the easiest way to catch that before symptoms like scale and spotting return.
Trey and David were extremely polite, knowledgeable and thorough. I have been a customer of Quality Water almost since its founding. I highly recommend them.

Matt came on time and knew just what to do. He cleared our iron particle cyclone easily and it now works great again. Matt was clean and left no trash or mess behind after changing the piston he found partially clogged on our iron tank. Matt is a nice guy and very knowledgeable. I wholeheartedly recommend Matthew Acors and the company he works for (Quality Water Inc.)

Matthew did a great job installing our water softener

Matt was excellent. He fixed the issue, showed me ways to care of the device I had never been shown before. Additionally, he was polite and professional. He’s a keeper.

Trey was great with communication, knowledgeable, and the system he recommended for my house to help with my iron issue seems to have finally helped fix my problem!
Trey was super friendly, very knowledgeable, and quickly resolved my issues and completed my services. Loved the convenient debit card payment option on his cellphone before he even left the house.
Trey from Quality Water was a gift from Heaven today. I had struggled with the backwash on my water filtering system. Trey was so calm and understanding and resolved the issue with my system. I will be excited to recommend his company to all that will listen. THANK YOU SO MUCH. Marge W.
Zach arrived early and was extremely efficient in identifying and mitigating the issue.
Zach was very professional. I highly recommend him and his company prices are very reasonable.
Excellent workmanship, came on time, very knowledgeable and completed job without any issues. I would highly recommend them for water softener systems.
Your company never lets me down
The water system was explained to me and disclosed what features were working and not and we came up with a plan for repairs. Tech was professional and knowledgeable.
Thorough, helpful, and provided thoughtful recommendations. Great customer service.
I’m a new customer. I appreciated the technicians taking the time to explain the system to me.
Want lab-accurate results without the guesswork? Contact us for a free in-home water hardness test from one of our specialists.